“This probably seems like a no-brainer to other people”

"This probably seems like a no-brainer to other people."

That’s what a client said to me recently during a Process Mapping session.

And honestly? Almost every single client says something similar.

But here’s the thing - if it were actually a no-brainer, it wouldn’t be so hard to keep things running smoothly with each client.

During our session, I asked a simple question:

“So, after you onboard a client, what happens before your next meeting with them?”

At first, they gave me a general answer:

“Oh, we update the tracker with what my team did and what their team did.”

But when we dug in further, we unearthed a super long list of work they’d been doing manually every time:

• Prepping documents

• Tracking deadlines

• Updating status reports

• Communicating next steps

• ...and the list went on.

No wonder their team was overwhelmed.

No wonder training new hires felt impossible.

No wonder things fell through the cracks when they got busy.

The solution? Document the process.

🛠 Build it once.

🔄 Tweak it when needed.

✅ Then let the process run itself.

With clear documentation and repeatable systems, your team will finally have what they need to work independently. Training becomes easier, and you’ll finally be able to take on more clients without feeling like you’re juggling 1,000 things.

This is why Process Mapping exists.

Together, we’ll:

• Break down every step of your client workflow.

• Identify what can be automated, delegated, or simplified.

• Build a scalable system that actually works for you and your team.

It’s not glamorous work (although I'm told I make it fun!), but it’s the kind of foundation that makes growth possible.

✨ Let’s build it together. Book a Process Mapping session today.