"You really went above and beyond what I was expecting"

Jun 25

"You really went above and beyond what I was expecting...

"building out the necessary SOPs and, more impressively, the massive SOP library for me to fill in.

"This whole process also clarified how much work I am doing and what I can delegate, especially now that I have the SOPs and tools, like Loom, to do it better.

"Thanks for everything."

- Jessica (Campos) Montefusco, CMP, Wicked Experience Design

PSST - schedule a call with me today to get your own Project Template

🤚 BACKGROUND

Wicked Experience Design is a boutique event planning, management, and experiential strategy agency

With a growing client base and increasing project complexity, Jessica was overwhelmed with the manual processes required to set up and manage projects.

😓 CHALLENGES

"I was doing a lot of manual work to set up projects and views that never really worked so I had to develop a lot of workarounds.

"However, the idea of switching to a new platform and learning how to use something new seemed too daunting."

- Jessica Montefusco

✅ SOLUTIONS

Comprehensive Workflow Transformation

Devin conducted an in-depth analysis of Wicked Experience Design's existing processes and identified key areas for improvement.

New Project Management Tool

Devin introduced a new project management platform tailored to Jessica's needs, complete with customized templates she can use repeatedly in her business.

Detailed Documentation and Training.

Devin provided hands-on training and created a detailed SOP library, enabling Jessica to effectively understand and leverage the new tools. To ensure minimal disruption, Devin adapted the implementation process to fit Jessica's busy schedule, providing flexible support and guidance throughout.

🏁 RESULTS

Increased Efficiency

The new project management system significantly reduced the time spent on manual setups and workarounds.

Enhanced Clarity

The comprehensive SOPs and tools gave Jessica a clear framework to delegate tasks more effectively.

Improved Productivity

Access to additional resources and tools, such as Loom, helped streamline operations and boost overall productivity.

🧐 CONCLUSION

By addressing Jessica's challenges with tailored solutions and ongoing support, Devin enabled Wicked Experience Design to operate more efficiently and effectively.

Jessica now has a robust system in place, with the tools and knowledge to continue confidently growing her business.

PSST - schedule a call with me today to get your own Project Template